Let's get your forecast working.
Most forecast issues can be resolved with the checks below.
Forecast not updating
- Open iOS Settings → Astral Forecast and allow Location While Using the App.
- Confirm the device has an internet connection.
- Return to Tonight and tap Retry.
- Check Data Sources to see whether Apple Weather or NOAA is delayed.
Understanding the score
The score is a viewing assessment, not a probability. NOAA's overhead aurora model, cloud cover, darkness, moonlight, and active sky events can all affect the recommendation. A strong aurora elsewhere on the globe does not imply activity at your selected location.
Alerts
Notification permission can be changed in iOS Settings. Current alerts are evaluated when the app receives a fresh forecast; continuous closed-app monitoring is not included in version 1.0.
Before reporting a problem
Record your iPhone model, iOS version, selected location, approximate time, and the status shown under Data Sources. Do not include precise coordinates or other sensitive information.
Contact
Email astralforecast.support@gmail.com. Include your iPhone model, iOS version, selected location, approximate time, and the status shown under Data Sources. Never send precise coordinates or other sensitive information.